What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Error in Internet Explorer

    Asked by northeaster on March 10, 2011 at 11:09 AM

    Whenever you access the home page, where the form is, and then click to go to any other page, without even opening the form, you get an error 'Out of memory at line 315.' This only happens sometimes, but it's often enough to pose a problem.

     

    The only problem is, there is no line 315. I don't know what the error is. Can you help me?

    Page URL:
    http://www.thenortheaster.com

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    Answered by MrJotForm on March 10, 2011 at 11:21 AM

    You have a few java errors by just going to the page itself.  I don't believe that JotForm has created these error but I am working on it for you.

    Thank You,

    Billy J. Mayberry

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    Answered by MrJotForm on March 10, 2011 at 11:27 AM

    Ok let me correct myself after copying your source code and removing JotForm you have no Javascript errors, so it does appear to be a JotForm issue.

    I am still working on it and I will update you ASAP.

    Thanks,

    Billy J. Mayberry

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    Answered by MrJotForm on March 10, 2011 at 12:07 PM

    Ok,

    After reviewing your code it appears that the 'easyslider' java is conflicting with the JotForm java.

    Thanks,

    Billy J. Mayberry

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    Answered by northeaster on March 16, 2011 at 11:25 AM

    Hi again, I removed all of the coding for the slider, and I'm still getting errors, now at line '562'.

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    JotForm Founder

    Answered by aytekin on March 18, 2011 at 09:15 AM

    Please try the iframe code.

    Here is how you can get it. Open your form on the Form Builder:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Embed Form"
    3. Click on "iFrame".

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    Answered by Cesar on March 18, 2011 at 01:12 PM

    We are experiencing the same JotForm js "Out of memory" bug on IE only.

    @aytekin are you saying you will not look any further into this or provide a solution for your paying customers?

    iFrame integration is not an option for several of my customers who are using JotForm and are now experiencing the JotForm js "Out of memory" bug on IE.

    Look forward to a quick response and resolution.

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    JotForm Support

    Answered by NeilVicente on March 18, 2011 at 03:00 PM

    Hi Cesar,

    The issue has been taken care of and the form on northeaster's website is now working smoothly on IE. Do you mind sharing us the URL of your site that is having the same problem so we can look into it?

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    Answered by wsi661 on March 22, 2011 at 01:05 PM

    @NeilVicente - Here is the URL: http://bit.ly/g2AgIB

    Thanks!

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    JotForm Support

    Answered by liyam on March 25, 2011 at 03:42 PM

    Hello wsi661,

    I tried opening the URL on my IE8 browser and it's working alright without any errors.  Are you still experiencing any errors in it? If so, can you give us a brief information about your browser?

    Thanks.