When I downgrade the plan, does it change the settings immediately or only when the month finishes?

  • Profile Image
    Asked on January 03, 2019 at 03:19 AM

    The next billing should be on January 7th. 

    I want to have all my forms open until the night of January 6th. 

    If I downgrade the plan now, would it change the setting now, or only on Jan. 7th? 

  • Profile Image
    Answered on January 03, 2019 at 04:52 AM

    If you cancel subscription, an account will hold paid status until the end of current billing period. For your account, if subscription is cancelled, account will be downgraded to free on January 7th.

    We will gladly assist if you need any further help.