What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i fix this?

    Asked by chromastone on January 23, 2013 at 01:06 PM

    hello,

     

    im using Jotform for our comapny website. when customers fill out the registery and put in the serial number for the slabs of material it does not show on the kick back email they recieve. however when they put in the shade number it shows up in the kick back email and the same number they applied in the shade section also shows in the serial number section which is not correct.

    Page URL:
    http://pentalquartz.com/register.html

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    JotForm Support

    Answered by EduardoMendez on January 23, 2013 at 01:30 PM

    Hi there, 

    My suggestion would be to delete the current notification and create a new one.

    This way, all fields will be included.  

    Please give that a try and let us know if you need further assistance!