How can i fix this?

  • Profile Image
    chromastone
    Asked on January 23, 2013 at 01:06 PM

    hello,

     

    im using Jotform for our comapny website. when customers fill out the registery and put in the serial number for the slabs of material it does not show on the kick back email they recieve. however when they put in the shade number it shows up in the kick back email and the same number they applied in the shade section also shows in the serial number section which is not correct.

  • Profile Image
    EduardoMendez
    Answered on January 23, 2013 at 01:30 PM

    Hi there, 

    My suggestion would be to delete the current notification and create a new one.

    This way, all fields will be included.  

    Please give that a try and let us know if you need further assistance!