Hidden items are showing on form

  • psoto
    Asked on January 3, 2019 at 1:52 PM

    hello, happy new year.


    on one of my forms, three items that are identified as 'hidden,' continue to show up on the live form.


    in the screen shot, the request forms for NORA, DETROIT '67, and INTO THE WOODS (top shot) are identified as hidden, but as you see in the bottom shot, they're still there.


    help!

    Page URL: https://form.jotform.com/82135914785969
  • Mike_G JotForm Support
    Replied on January 3, 2019 at 3:21 PM

    I understand that the fields are set to be hidden as default from the Field Properties.

    1546546504t15 09 42 Screenshot 10

    However, there are conditions in your form that when not met, the fields in the screenshot above will not be hidden.

    1546546757t15 17 04 Screenshot 21

    1546546802t15 19 33 Screenshot 32

    If you select the "Drama Division faculty or staff member" option of the "I am a(n):" field on the first page, the fields in question, will all be hidden.

    Feel free to contact us anytime if you have other questions or concerns.