What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't sign in to my account

    Asked by Pat Scotson on March 10, 2011 at 11:35 AM

    When I try to sign in, nothing is recognized, not my user name, not my password, neither of the two email addresses I use. If it is necessary to sign in every x number of days/weeks/months, I can't see that information anywhere. Do I have to go back to square one and create a new account? And a new form? Arrgh - my form is lengthy!!

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    JotForm Support

    Answered by NeilVicente on March 10, 2011 at 12:25 PM


    How long has it been since you last signed in?

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    JotForm Support

    Answered by liyam on March 11, 2011 at 03:18 AM

    May we know what your username, and your two email addresses are?

    So far I have not found any account related to pscotson[at]gmail.com address