The form texts or fields does not appear in my form's PDF report.

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    Print_Workshop
    Asked on January 04, 2019 at 08:56 AM

    Hi there,
    I have been testing my 'Copyright Licensing Agreement' for a few times. As a result I couldn't get the the result as the same information that I have. Not too sure where I went wrong please advice.
    Regards,
    Nicha

    For example

    Form https://www.jotform.com/build/83638091577872
    Sample Result https://www.jotform.com/pdf-editor/83638091577872?preview=true&submission=4224184620811457428


    I added this information below but it doesn't appear at the result page.

    'AND

    THOMAS FARINACCI (Print Workshop),
    ABN: 48 357 379 773 of 1 Heather Avenue, ASHWOOD VIC 3147 (Licensee)'

     

    1546610013Screen Shot 2019-01-05 at 12.41546610032Screen Shot 2019-01-05 at 12.4

    Screenshot
  • Profile Image
    jherwin
    Answered on January 04, 2019 at 09:46 AM

    You can delete your current PDF layout and create a new one. It will fix the issue and it will show missing texts or fields in your PDF.

    Here's a guide for that:
    1.) Go to your PDF Editor: https://www.jotform.com/pdf-editor/83638091577872.
    2.) Click the 3 dots on your current PDF Layout and then delete.
    3.) Pop-up will show and will ask you to create a new one with a new layout.
    4.) Choose Side-by-Side layout (choose your preference layout).
    1546613050PDF12.png

    Give it a try and let us know how it goes.