Fillable PDF form Creator: Stuck on loading

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    Asked on January 04, 2019 at 12:51 PM

    There is on your site the ability to create a pdf form.  I already have my questionnaire in a pdf form.  Can i upload that form or do i have to recreate it again here?

    I also have the pdf saved as a word document.  Is that something I can upload here instead of recreating it?

    What type of document is allowed and able to be uploaded here instead of having to recreate the form all over again?

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    Answered on January 04, 2019 at 01:39 PM

    Yes, you can import the PDF to your forms, here is how:

    It depends on how complicated the form is.

    You can import Google forms:

    As well as type form forms.

    The last two you can import from the Create menu in My forms section as well.

    Let us know if you have any further questions.

    Thank you!

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    Answered on January 04, 2019 at 01:46 PM

    Hi I actually was already on this page.  But it does not explain how to import already done pdf forms into your site.  It shows how to create them and then download them otherwise.  So, I am still uncertain how to do it.  So perhaps I am not seeing or reading the instructions properly?  

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    Answered on January 04, 2019 at 02:16 PM

    Actually, I was able to replicate an issue with fillable PDF creator.

    I will consult our backend team on this.

    We'll inform you as soon as the issue is resolved.

    Thank you for your patience.

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    Answered on January 07, 2019 at 03:10 AM


    This issue is fixed now.

    Thank you