Are my form responses backed-up?

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    Isaac
    Asked on January 04, 2019 at 02:20 PM

    Hi, the responses to my form got deleted, is there a way to retrieve a backup?

    Are all responses auto backed-up in your system?


    Isaac

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    Victoria_K
    Answered on January 04, 2019 at 02:45 PM

    Unfortunately, we do not have an option to restore submissions that were deleted by a user. We recommend to download submissions from time to time to have a back up: How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    If your form is set up to send email alerts, you can get submission information from there: How-to-View-All-Your-Form-Email-History