My form does not show up on my phone device.

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    seanmclaughlin
    Asked on January 23, 2013 at 07:47 PM
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    idarktech
    Answered on January 23, 2013 at 09:09 PM

    Hi,

    May we know the website URL where you've embedded your form so we can check it here? Our forms are optimized for mobile views so embedding might be one of the reason why the form can't be seen. Have you tried re-embedding your form using iframe embed code? It think this would help. Please give it a try.

    Thanks!

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    guest_30097083747055
    Answered on January 24, 2013 at 10:09 AM
    http://www.pivotgreen.org/#!easter-order-form

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    idarktech
    Answered on January 24, 2013 at 12:05 PM

    Hi,

    The reason why might be due to your mobile template. http://m.pivotgreen.org/#!easter-order-form. The form isn't actually there when the form is viewed on mobile device unlike on the desktop version. Can you provide the right button where the form is embedded? I think the form wasn't yet added on your mobile version page? Please double check.

    Thanks!