What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form does not show up on my phone device.

    Asked by seanmclaughlin on January 23, 2013 at 07:47 PM
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    JotForm Support

    Answered by idarktech on January 23, 2013 at 09:09 PM

    Hi,

    May we know the website URL where you've embedded your form so we can check it here? Our forms are optimized for mobile views so embedding might be one of the reason why the form can't be seen. Have you tried re-embedding your form using iframe embed code? It think this would help. Please give it a try.

    Thanks!

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    Answered by guest_30097083747055 on January 24, 2013 at 10:09 AM
    http://www.pivotgreen.org/#!easter-order-form

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    JotForm Support

    Answered by idarktech on January 24, 2013 at 12:05 PM

    Hi,

    The reason why might be due to your mobile template. http://m.pivotgreen.org/#!easter-order-form. The form isn't actually there when the form is viewed on mobile device unlike on the desktop version. Can you provide the right button where the form is embedded? I think the form wasn't yet added on your mobile version page? Please double check.

    Thanks!