Our account is suspended

  • Jackie Craig
    Asked on January 4, 2019 at 10:00 PM

    Please help us open our account back up immediately. We are planning a march this month!

    Jotform Thread 1690341 Screenshot
  • Richie JotForm Support
    Replied on January 5, 2019 at 12:13 AM

    We are sorry for the inconvenience this may have caused.

    I have forwarded this issue to the proper channels and we will get back to you with further information.

    Thank you.

  • Jeanette JotForm Support
    Replied on January 6, 2019 at 6:47 PM

    The account was suspended automatically after you requested to your bank to place a dispute. So please ask them to withdraw it and then send an email with the proof of your bank confirmation to support@jotform.com with the subject : Account suspension forum thread 1690341