What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by umproductsltd on January 24, 2013 at 09:29 AM

    Why is our IP banned we have paid for your service on a 12 month subscription



    Reply back to andy@umproducts.com

    Access Denied

    The owner of this website (jotformeu.com) has banned your IP address ( (Ref. 1006)

    Timestamp: Thu, 24 Jan 2013 06:28:24 -0800

    Your IP address:

    Requested URL: jotformeu.com/

    Error reference number: 1006

    Server ID: FL_21F11

    Process ID: PID_35de7153aa50634

    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17

  • Profile Image

    Answered by gori-mathew on January 24, 2013 at 09:43 AM


    It should be fine now. One of your account was suspected to used for phishing but it was a mistake so I have lifted the suspension imposed on your account.

    Apologies for this inconvenience. Thanks.