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naturalwestmiAsked on January 7, 2019 at 12:13 PM
the notification emails don't seem to be coming to us when a form is submitted for the annual directory. they should be going to calendar@naturalwestm
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Welvin Support Team LeadReplied on January 7, 2019 at 1:37 PM
The annual directory form is configured to send an email to mandi@natur*****gan.com. Also, you seem to be using an old email template. You may consider re-creating it by deleting the current template and creating a new one.
Delete https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
Create https://www.jotform.com/help/25-Setting-Up-Email-Notifications.
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naturalwestmiReplied on January 9, 2019 at 11:43 AMHow do i change the email account the forms are going to: Publisher@naturalwestmichigan.com? Please adviseCalendar EditorNatural Awakenings Magazine616-604-0480 office616-855-4202 faxNaturalWestMichigan.com
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Welvin Support Team LeadReplied on January 9, 2019 at 12:47 PM
Please follow the steps here https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email.