What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    when i was trying to test email the mail is being received to actual em

    Asked by ROYAL SUMANTH on January 24, 2013 at 12:29 PM

    when i was trying to test email the mail is being received to actual email to in which i was registered but i need to receive email to business@matroxsoft.com

    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

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    JotForm Support

    Answered by Welvin on January 24, 2013 at 12:41 PM


    Make an actual submissions to your form if you want to see your notifications settings work or if the form recipients receives the notifications because "Test Email" button will only send notifications to the email address that is use (as Primary Email Address) for your account. We do it this way to avoid abuse on using the service.