PDF Editor: PDF Documents can't be opened or edited. The page doesn't respond.

  • Profile Image
    Asked on January 08, 2019 at 08:55 AM

    The user has reported that the page crashed many times when he/she tried to edit the PDF Document. 

    I have tested the issue on both Chrome and Firefox browsers, and I was able to replicate the issue. The page doesn't respond or respond very slow when I try to edit or open a document. 

  • Profile Image
    Answered on January 16, 2019 at 06:02 AM


    This issue is fixed now. User's document can be opened and downloaded without any problems.

    Thank you