Why the field name never change?

  • mild7
    Asked on January 8, 2019 at 1:54 PM

    Hi,


    I wonder how come the fields name didn't change when i received the notification email?



    Jotform Thread 1693588 Screenshot
  • Girish JotForm Support
    Replied on January 8, 2019 at 2:21 PM

    I just checked your form and could see that the email notifications work fine and I am receiving the emails with the correct questions:

    1546975193Re  Clone of Contact Us Form ~ Screenshot 10

    Please let us know if you are referring to this form: https://www.jotform.com/90075252456456

    Please also try clearing your form cache and try.

  • mild7
    Replied on January 8, 2019 at 2:41 PM

    I am refering to this form:


    https://www.jotform.com/build/90074894385468

  • Girish JotForm Support
    Replied on January 8, 2019 at 2:49 PM

    I checked your form: "https://www.jotform.com/build/90074894385468"

    The email notification section can be edited to show the question headings. Currently, it just shows "Type a question". You will need to change this to the questions and then it will get reflected in your email.

    1546976890The Easiest Online Form Builde Screenshot 10

    Related Guide:

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders