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JotForm_EagleAsked on January 8, 2019 at 4:55 PM
Hi,
I encrypted our forms and downloaded the key. However, when the form is filled out it is not asking for my key to download it?
Also is there a way to export the data after you unencrypt the form?
Thanks,
Carol Ann
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Welvin Support Team LeadReplied on January 8, 2019 at 6:30 PM
You will be asked about it when viewing your submissions page or when viewing the submission link via email that you receive for encrypted forms.
https://www.jotform.com/help/269-How-to-view-Submissions
No, export options are not supported when encryption is enabled in the form. Please check the below guide for full details about our encryption feature:
https://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert
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Welvin Support Team LeadReplied on January 16, 2019 at 5:50 AM
@Donkemann, For us to properly assist you, I have moved your question to a new thread. Link here https://www.jotform.com/answers/1702216.