How can the customer's name passed to PayU payment screen?

  • Readygoparts
    Asked on January 9, 2019 at 5:39 AM

    How can pass customers name to Payu payment screen? As seen example above Jotform passes Names as "N N" and user must fill his/her name here. I want to send that names to Payu already filled in Jotform...

  • Kiran Support Team Lead
    Replied on January 9, 2019 at 9:46 AM

    I am checking on this. Please allow me some time to check and get back to you with relevant information.

    Thank you for your patience. 

  • Kiran Support Team Lead
    Replied on February 4, 2019 at 2:13 AM

    I am sorry for the delay in responding back. I was checking for a Sandbox account to test the PayU integration. However, as I am testing the integrating again I see that there is an option available in the Additional Gateway settings of the payment wizard to pass the customer name to PayU.

    154926420604022019 120240 1 Screenshot 10

    I see that the option has already selected in the payment field on your form. Let us know if you need any further assistance. We will be happy to assist. 

    Thanks!

  • Readygoparts
    Replied on February 8, 2019 at 11:54 PM

    Thanks for the reply Kiran. But I want to fill a field, put customers name to that field and send the customers name to the PayU manually? How can I do this?

  • Readygoparts
    Replied on February 9, 2019 at 12:15 AM

    Still customer name passes to the PayU as N N ?

  • Victoria_K
    Replied on February 9, 2019 at 4:15 AM

    My apologies, but I am not sure if I understand the idea correctly. 

    If you would like to prepopulate name field before user submits a form, it is possible to create populated link and send it to your customer: Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters

    However, if you would like to change customer name for existing submission, there won't be any option to pass an edit to payment processor. Payment integrations work only for initial form submission. 

    Let us know if you need more help. 

  • Readygoparts
    Replied on February 9, 2019 at 5:06 AM

    Tried that one:

    https://form.jotform.com/Readygoparts/wwwreadygopartscom-payment-form??fullName[first]=TestName&&fullName[last]=TestSurname

     

     

    When I click PAY button it PayU I always have N N in name field?

  • Victoria_K
    Replied on February 9, 2019 at 6:34 AM

    I think in your link, there's incorrect unique name for Full Name field, the form is not populated with the value. Please try this link:

    https://www.jotform.com/Readygoparts/wwwreadygopartscom-payment-form?name[first]=TestName&name[last]=TestSurname 

    You should see Full Name field already filled out.

    How can the customers name passed to PayU payment screen? Image 1 Screenshot 20

  • Readygoparts
    Replied on February 9, 2019 at 5:25 PM

    Thanks a lot Victoria_K :) You saved my day :D