Data export missing data

  • Profile Image
    Hoezoindo
    Asked on January 09, 2019 at 06:35 AM

    I have exported data with synchronisation to my google drive.. but half of the data is missing and i deleted the origional because of your 'over quota'.


    is it solvable or is my data just gone!!!!!!!!!!!!!!!!!!


    Screenshot
  • Profile Image
    Richie_P
    Answered on January 09, 2019 at 10:06 AM

    To clarify ,did you delete your submissions?

    I have recalculated your total submissions and you account is not over the quota anymore.

    May we know if you have used the DATA export feature?

    https://www.jotform.com/help/374-How-to-Export-All-of-Your-Data-at-Once