What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form being disabled?

    Asked by dustmoo on January 24, 2013 at 08:04 PM

    Hi, my form is going from enabled to disabled.. on its own. It seems to be related to when I login to jotform. But it is a problem because a pominent form I just put on my site is disappearing at random.

     

    Please help. :)

     

    Thanks,

     

    Dustin

    Page URL:
    http://www.discoverymap.com/franchise_info.html

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    Answered by pinoytech on January 24, 2013 at 09:14 PM

    Hi Dustin,

    I think you've already fixed the issue, caused your form is working fine on our end upon checking. Can you please try to delete your browser cache and cookies also and let us know if the said issue still persists or not?

    Thank you!

  • Profile Image

    Answered by dustmoo on January 28, 2013 at 10:38 AM

    Thanks, it appears to be working. Strange behavior.

     

    Thanks!


    Dustin

  • Profile Image

    Answered by pinoytech on January 28, 2013 at 10:46 AM

    It's my pleasure Dustin. If need our assistance again, feel free to contact us at anytime.

    Thank you for using JotForm and have a great day!