Form not displaying in Firefox

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    David O'Brien
    Asked on January 09, 2019 at 08:08 AM

    Hello,


    I recently created an account and embedded a form into our site.  While it is working just fine in Chrome, users are reporting that it does not display in Firefox.  I installed Firefox on my own machine, and found this to be the case.  Do you have any advice as to why that would be? 


    Thank you,

    David

    Screenshot
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    BJoanna
    Answered on January 09, 2019 at 10:19 AM

    Your embedded form is working fine in Firefox on my end.

    1547046878firefox.PNG

    Were you able to resolve the issue? If not please tell us which device are you using. You can also try to update Firefox to the latest version. 

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    David O'Brien
    Answered on January 09, 2019 at 10:27 AM

    Yes - we changed the embedded code to the iFrame type, and that seemed to resolve the issue.  

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    BJoanna
    Answered on January 09, 2019 at 11:22 AM

    We are glad to hear that your issue is resolved. Feel free to contact us if you have any other issues or questions.