I would like to cancel my account

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    Asked on January 09, 2019 at 10:57 AM

    Good Morning,

    My company now has a corporate account so there is no need to have two accounts I would like to cancel the account associated with card number ending in 8129. Can someone reach out to me at the following number 646.797.4383

    Donna Smith

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    Answered on January 09, 2019 at 12:17 PM

    I'm sorry, but we do not offer phone support. 

    What is the username of the company account? You are currently logged in to the account dsmith125. You have a bronze yearly subscription to this account. There is no option for us support team to see the card ending number, but we can forward this to our billing team if required. 

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    Answered on January 13, 2019 at 12:18 AM

    I have checked your account username "Kaitmiller", and it has over 70 forms, and it is currently on Economy status. Try logging out, and logging back in. You may even try clearing browsers cache.