inline embed features not working for Card form

  • HippoDaddy
    Asked on January 9, 2019 at 12:29 PM

    It shows me the blue pencil, but does not drop down to show any of the other options.

    It does show a small black angled arrow at the bottom right of the screen, but that is all.


    I used the following link from Jotform to help with the installation so I could adjust the size and a few other things once loaded.

    https://www.jotform.com/help/525-Using-the-Inline-Embed-Features-in-Card-forms


    Jotform Thread 1694973 Screenshot
    Page URL: http://1proseo.com/summitwindor/door-replacement2.html
  • Richie JotForm Support
    Replied on January 9, 2019 at 1:48 PM

    The inline embed feature seems to be working correctly at my end.

    I have tested my sample card form and I was able to edit the form in my web page.

    Screenshot:

    inline embed features not working for Card form Image 1 Screenshot 20

    Can you try to test your embedded form again and make sure you're logged in to your JotForm account?

    Let us know how it goes.


  • HippoDaddy
    Replied on January 9, 2019 at 2:02 PM

    No change... does it only work with specific browsers?

  • Richie JotForm Support
    Replied on January 9, 2019 at 3:13 PM

    I have tested this on Chrome and Firefox and the inline embed feature works.

    However, it seems it takes sometime before the embed recognize the user is the admin. You can try to click the edit button(pencil) and it opens the webpage in the whole page and then you refresh your browser.

    May we know what browser did you use to view your webpage?

    You may also try disabling your browser add-ons, it may be blocking the embed feature.

    Please give it a try and let us know how it goes.