Account won't let me log in.

  • Jacq Scott
    Asked on January 9, 2019 at 12:34 PM

    Hey there! My account is telling me that my username/password is invalid. I requested for a reset to be sent to my email, but nothing has arrived. I am trying to get a contract that I've been working on all week to a client by the end of the day. I'd love any help or insight on this matter. Thank you for your time. 

    Jotform Thread 1694982 Screenshot
  • Bitia JotForm Support
    Replied on January 9, 2019 at 6:52 PM

    Upon review of your account it was found suspended by error, your account has been reactivated, you can login as normally.

    If you are still experimenting issues with your account, do not hesitate to contact us and we will be glad to assist you.

    Thank you.