Cannot open new submissions

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    Asked on January 09, 2019 at 02:53 PM

    Hi I cannot open new submissions to any of my forms that I have created within Jotforms.  It just takes me to a page that have a circle on it and it just keeps moving and moving.  It is very important I am able to access my forms as this is my business.

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    Answered on January 09, 2019 at 04:10 PM

    I tried to open submissions on your form and I was able to open them.

    Could you please try clearing your browser caches and cookies. Also, try using another browser if the submissions not opening to the browser you currently using.

    If the issue still persists, send us a screenshot of the page that has a circle on it so we can check it and further investigate the issue.
    Guide: How to Post Screenshots to Our Support Forum.