cancel our monthly subscription

  • kashif ansari
    Asked on January 9, 2019 at 6:49 PM

    Can you please cancel our monthly subscription.  We had cancelled it 2 years ago and i just found out that $39 are still being deducted from my credit card.  Please cancel my subscription.


  • Jeanette JotForm Support
    Replied on January 9, 2019 at 9:02 PM

    Please let us know what is the email address where you get the notifications or that is linked to paypal. If this is being paid with a credit card, please provide the reference number. If you do not have any number, you must provide the following info:

    Amount charge: 39.00

    Date of transaction:

    Type of Credit Card:

    Last 4 digits on CC:

    CC Expiration Date: