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Marcus JohnsonAsked on January 10, 2019 at 2:02 PM
How do I use the upgrade discount? I clicked on the "Save 50%" to upgrade and it still used the normal pricing for the Silver plan. I wanted to do the Silver Plan at $19.50/month...Please advise. thanks!
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David JotForm SupportReplied on January 10, 2019 at 2:30 PM
The discount is only available for yearly subscriptions. The pricing shown is 50% off what monthly would be, but billed annually. If you'd like, we can cancel your current Silver subscription and you could then upgrade to the discounted yearly subscription of your choosing.
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marcusjReplied on January 10, 2019 at 2:32 PM
That makes sense. Thank you. I'll take care of it. Have a great day.