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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Issues with mailing list form

    Asked by UrbanEdge on January 25, 2013 at 12:00 PM

    Hi

    Im having a couple of issues with my mailing list form.= located at the bottom of the page under the 'Stay Informed' title.

    1st issue is the error message is hidden and it looks like this is because of a height issue with the bottom of the form being cut off.

    2nd issue is the form expands down once the email has be submitted. How can is stop this from happening? The form has been inserted into a table so im not sure if this is why im having this problem.

    Please let me know if you need any further info.

    Thanks,

    Dan

    Page URL:
    http://www.urbanedgeworkshops.com/test.html

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    JotForm Support

    Answered by EduardoMendez on January 25, 2013 at 12:04 PM

    Hi there, 

    Have you tried using the iFrame code?

    It defines the height so that may control the expanding of the Thank you message,

    Here is a guide to help you with that:

    http://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Let us know if you need further assistance!

  • Profile Image

    Answered by UrbanEdge on January 25, 2013 at 12:38 PM

    Hi

    Thanks, that has sorted the height issue... Much appreciated.

    Im now having trouble with the padding on the left side. it's coded at 0px but still no luck!

    Just wondering if it is possible to change the text that is situated next to the submit button if you try and sibmit the form whilst the error message is up - 'There are incomplete required fields. Please complete them.'

    Cheers,

    Dan

     


  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 25, 2013 at 01:03 PM

    Hi there, 

    Sure you can. Here is a visual guide to help you with that:

    Let us know if you need further assistance!

  • Profile Image

    Answered by UrbanEdge on January 25, 2013 at 01:25 PM
    Thanks a lotI'm having trouble with the left padding also.
    Any idea why this is? Would be good if I could try and narrow the gap
    between the input field and the submit button too.
    Many thanks for your help mate.
    Dan
  • Profile Image

    Answered by pinoytech on January 25, 2013 at 02:03 PM

    Hi Dan,

    Is this what you want to achieve in your form? If yes, use this codes and inject in to your form:

    .form-submit-button {

    margin-top: 20px;

    margin-left: -38px;

    }

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by UrbanEdge on January 25, 2013 at 06:03 PM
    Can you set the padding or margin on the Thank You message. As you can see
    under the title "Stay Informed' there is a mailing list form. The Form is
    but the Thank you message is not online with the above text once the email
    is submitted.
  • Profile Image
    JotForm Support

    Answered by idarktech on January 25, 2013 at 09:57 PM

    Hi,

    I have fixed it for you. I just added margin-left:-8px; property under p style attribute of your thank you message.

    I have also cleaned some of the messy css codes to your form. Some of them doesn't work since they do no thave end tags "{".

    Kindly check and update us if you need further changes. Thanks!

  • Profile Image

    Answered by UrbanEdge on January 26, 2013 at 01:02 AM
    Thank you for the great service and quick responses. Your help is much
    appreciated.
    Dan
  • Profile Image

    Answered by pinoytech on January 26, 2013 at 01:08 AM

    It's our pleasure Dan. If you need our assistance again, feel free to contact us at anytime.

    Thank you for using JotForm and have a great day!