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bmcBSAsked on January 10, 2019 at 8:10 PM
I am thinking of updating my client from A Starter package to a Silver / HIPAA account, will the PDF sublission still work on the form as it currently does when I update?
Just confirming if we take out the HIPAA this will not later the way the forms works or is received? Clients will not see any difference?
Does the client need a key to see, or just as it is curerently they wil just receive dteh emails to provided email?
Please confirm?
Regards
Glenn
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Jed_CReplied on January 10, 2019 at 9:36 PM
Will the PDF submission still work on the form as it currently does when I update? — All existing PDF attachments will remain the same. For newly created for after the upgrade to HIPAA, I think you will see a password protected PDF attachment.
Just confirming if we take out the HIPAA this will not later the way the forms works or is received? Clients will not see any difference? —
Yes, it will just be the same except that your forms will not be moved to Jotform's dedicated server for HIPAA accounts. Also, you will see a HIPAA badge at the end of the form if you have this enabled in form settings.
Does the client need a key to see, or just as it is currently they will just receive the emails to provided email? —
PDF attachments will now be password protected for your users to access.
I hope that helps. Let us know if you have any questions or if you need further assistance.