Notification

  • senbaris
    Asked on January 11, 2019 at 12:38 AM

    Hi,

    Im setting up a notification for my form, i've changed smtp settings and added 2 recipients but when i want to test it it's sending email only 1 recipient and not using my smtp config.

    How can i do that?

    Thanks.

    Jotform Thread 1697055 Screenshot
  • Nik_C
    Replied on January 11, 2019 at 3:55 AM

    I checked both emails in our logs and emails are showing as sent, and emails are sent from the noreply@formresponse.com

    Could you please double check if you received the emails now or if they didn't end in Junk/Spam folder.

    Thank you!

  • senbaris
    Replied on January 11, 2019 at 5:29 AM

    I changed the smtp config and its running now.

    Thank you.