Change pricing on form

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    Asked on January 11, 2019 at 12:41 PM

    I am working with an existing t-shirt order form and need to change the pricing.  The pricing appears to be grey and cannot be modified.


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    Answered on January 11, 2019 at 01:55 PM

    I have checked your form and it seems you're items are using a special pricing that is why the price is grayed out.

    To edit the price in the special pricing,Go to your Payment Settings>Products and edit by selecting the pencil icon.

    Then in the product option select the items with the special price and click the pencil icon.

    Now you can edit the price for the item.


    Please give it a try and let us know if you have further questions.