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    Display issues in Chrome/Firefox

    Asked by illlblibrary on January 25, 2013 at 03:31 PM

    Hi,

    I am working on a form with a lot of conditional logic. The form will hide or display fields based on particular user selections in drop-down menus and radio buttons. The form works and displays properly in the web preview on Jotform. I tried to embed the form in a webpage and found that it only displays properly in Internet Explorer. When viewed in Firefox or Chrome, it hides a drop down menu ("Format") that is not supposed to be hidden as a default. With this drop down menu hidden, the form is essentially at a dead end.

    I searched the forums for similar issues and tried adding a custom CSS line that was suggested as a solution, but it did not work. I suspect that my problems might be related to the fact that the form has a LOT of conditional logic, but I wanted to get a more informed opinion.

    Thanks,

    Martha

    Page URL:
    http://www.lakeblufflibrary.org/ILLformtest2.html

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    JotForm Support

    Answered by EduardoMendez on January 25, 2013 at 03:44 PM

    Hi there, 

    May I ask if the stand alone form gives you problems as well?

    To test the stand alone, simply click on preview and open in a new tab.

    If it does not give you any problems, my suggestion would be to embed the form using the iFrame method in order to avoid Script conflicts.'

    http://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Please give that a try and let us know if that solves the problem

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    Answered by illlblibrary on January 25, 2013 at 03:47 PM

    Eduardo,

    I've not had any problems with the standalone form, which is why I was a little surprised that it wasn't working when I embedded it in the webpage. I'll try iFrame and let you know if that works.

    Thanks!

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    Answered by illlblibrary on January 25, 2013 at 03:49 PM

    I tried adding an iFrame script and that made the form super long and skinny: http://www.lakeblufflibrary.org/ILLformtest2.html

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    JotForm Support

    Answered by EduardoMendez on January 25, 2013 at 04:28 PM

    My other suggestion would be to use the complete source code:

    Please give that a try and let us know if that helps!

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    Answered by illlblibrary on January 25, 2013 at 04:36 PM

    That did it! Thank you!

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    JotForm Support

    Answered by EduardoMendez on January 25, 2013 at 04:37 PM

    Anytime!