What's the monthly submission limit for the Silver Plan?

  • Profile Image
    stephengalgocy
    Asked on January 11, 2019 at 01:43 PM

    need clarity on my plan - I have a silver plan - does this mean I can receive 1000 form submissions a month from customer?

  • Profile Image
    Jim_R
    Answered on January 11, 2019 at 02:51 PM

    For the Silver Plan, the monthly submission limit is 10k. The monthly payment submissions limit is 1k. The monthly payment submissions limit is the "Receive 1,000 Payments" shown below.

    This means that for regular submissions, you can receive up to 10000 per month.

    And for payment submissions (these are submissions where a payment is involved), you can only receive 1000 per month. All monthly limits reset back to 0 on the first day of each month.

    Related guide: Understanding-Your-Account-Usage-Limits