When will the renewal date start?

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    Asked on January 11, 2019 at 01:59 PM


    we received an e-mail about the 50% promo, I was wondering does the promo start at the renewal date - we had renewed our package last year for a year and we still have a few months remaining.

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    Answered on January 11, 2019 at 03:11 PM

    The day you have upgraded or subscribed to a plan would be the start of you subscription.

    I have checked your account and it seems you're in the Storage plan. You may upgrade your subscription with the year end sale. Do note that that 50% discount is for Yearly and Bi-yearly subscriptions only.

    Hope this information helps.

    If you have further questions, let us know.