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ccbtAsked on January 11, 2019 at 1:59 PM
Hi,
we received an e-mail about the 50% promo, I was wondering does the promo start at the renewal date - we had renewed our package last year for a year and we still have a few months remaining.
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Richie JotForm SupportReplied on January 11, 2019 at 3:11 PM
The day you have upgraded or subscribed to a plan would be the start of you subscription.
I have checked your account and it seems you're in the Storage plan. You may upgrade your subscription with the year end sale. Do note that that 50% discount is for Yearly and Bi-yearly subscriptions only.
Hope this information helps.
If you have further questions, let us know.