Thank you message is the old template one and wont change

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    Asked on January 25, 2013 at 11:50 PM

    I used a template initially and then changed the content - howvere the thank you message is still the old one even though I changed it. How can I change this?

    account: sea to sky celebrations

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    Answered on January 26, 2013 at 12:24 AM


    Sorry for the inconvenience that may have caused. With regards to the issue of your form, you need to re-embed your form code into your website in order to fixed the issue and delete your browser cache/cookies. 

    Thank you!

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    Answered on January 26, 2013 at 04:21 PM

    Hi I have tried that however I still get the same problem.

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    Answered on January 26, 2013 at 06:03 PM


    Hi, can you please try re-embedding your form using its iframe code instead. It is possible there is script conflict witth form scripts and your page other scripts

    Use this guide: -How-to-get-your-Form-s-Iframe-Code

    Please inform us if the issue persists even after doing this.