87 submisions ... but only aprox 60 reached

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    mfz
    Asked on January 26, 2013 at 06:04 AM

    Dear Helpdesk

    this Mounth we have some problem with our jotform, and we tested now 20 time to clean this prblems.

    But now we have 87 Submissions ... for january 2013 ... please set that back.

    :-) ... fortunately ... the Month end is near


    please Help

    many thanks

    Evelyne

  • Profile Image
    idarktech
    Answered on January 26, 2013 at 09:51 AM

    Hi Evelyne,

    Are you saying you are almost out of submissions limit quota for this month? Sorry but deleting submissions will not affect the submissions counter. There's no way you can have it cleared. Submissions is programmatically set to reset every first day of the following month. For example, next reset will be on February 01, 2013. 

    Luckily, month of January is almost over so your submissions would increase to 100 on the coming month.

    Cheers!