I changed my email on file and now I can't login using my email.

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    Ebou Janha
    Asked on January 14, 2019 at 01:56 AM

    I changed my email on file and now I can't login using my email.



    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    roneet
    Answered on January 14, 2019 at 07:04 AM

    Could you please let us know any Form URL in your account or the website URL where your Form is embedded so that we could get your account details and guide you further.

    Thanks

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    Ebou Janha 
    Answered on January 14, 2019 at 07:32 AM

    the website is www.aagausa.org 

    I changed the email on the profile and now I can't log in with the email I use to login (info@qctofusa.com)

  • Profile Image
    roneet
    Answered on January 14, 2019 at 09:40 AM

    If you are not able to Login to your account then you may reset your current password and try again.

    The username is eboujanha7 and the email Id is info@qctofusa.com. You may reset your account with either your username or your email Id

    Related Guide:

    https://www.jotform.com/help/489-How-to-reset-the-password

    Thanks.