cancel subscription and refund

  • Chic4chic
    Asked on January 14, 2019 at 3:58 AM

    Please stop trying to take money out of my acct yall have caused my acct NSF fees.. I cancelled my service back in oct2018 and evey month since yall are debiting my money... PLEASE STOP!!!! I need the money back for my insufficient fund fees who do i talk too?

  • Richie JotForm Support
    Replied on January 14, 2019 at 8:48 AM

    We are sorry for the inconvenience this may have caused.

    Checking from your account, it seems you're subscribed to Bronze Monthly via PayPal.

    To cancel your subscription, you must login to your PayPal account and follow this guide:How-Can-I-Cancel-My-PayPal-Subscription

    Once you have canceled your subscription in PayPal,kindly contact us at this thread so that we can process the refund.

    Hope this information helps.

    If you have further questions, let us know.