What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are occassionally down - eonapplication@gmail.com

    Asked by EONEducation on January 26, 2013 at 11:37 AM

    Hello Jot Form Team,

    I am a premium member of jot form. Lately i have been receiving the complains that my users are unable to submit several of the forms. We have enabled jot form in google adwords to get the potential customers for our company. 

    However the users are unable to submit the form resulting into our loss in adword expense.


    PLease help.




    JOT FORM Premium Subscriber


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    JotForm Support

    Answered by Goldo on January 26, 2013 at 01:45 PM

    It should be fine by now, Anupam. Please let me know if you still are having the issue.

    Sorry for the inconvenience. Awaiting for your reply.