How do I cancel service?

  • shepherdsofthemeek
    Asked on January 15, 2019 at 3:05 PM
  • Nik_C
    Replied on January 15, 2019 at 4:11 PM

    To downgrade your subscription, please follow: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Please be mindful that your subscription is good until 23rd of July 2019.

    Let us know if you have any further questions.

    Thank you!

  • shepherdsofthemeek
    Replied on January 15, 2019 at 4:43 PM
    I see. Will it automatically renew in July?
    Alice
    ...
  • Kevin Support Team Lead
    Replied on January 15, 2019 at 6:15 PM

    If you downgrade to free you will be basically cancelling the auto renewal. Once the renewal date is reached your account will be downgraded to the free status.