How to remove payment information fields?

  • TY613
    Asked on January 15, 2019 at 9:30 PM

    Hi! I created an online order form for accepting food pre-order online for an event we're holding, but there is no need for people to pay online. But I don't see how I can remove the payment option from the template I chose. Can you help?

    Jotform Thread 1701916 Screenshot
  • Jed_C
    Replied on January 16, 2019 at 1:14 AM

    Just edit the form in Jotform > Click on the payment field and you should see a trash icon. Click on trash to delete the payment field.

    1547619240The Easiest Online Form Builde Screenshot 10

    Let us know if you have any questions or if you need further assistance. 

  • TY613
    Replied on January 16, 2019 at 5:43 PM
    Hi,
    Thanks for the reply. However, the payment option seems integrated into the
    template; so when I delete it, I delete all the items from my order form.
    Do I need to start over with a different template?
    ...
  • Jed_C
    Replied on January 16, 2019 at 7:46 PM

    Yes, you'll need to create a fields for your product. The template you've clone has a payment field that has product to it. You can use the multiple selection field to add your products if you want users to select multiple items.

    1547685964The Easiest Online Form Builde Screenshot 10

  • TY613
    Replied on January 16, 2019 at 9:43 PM
    Thanks, but this doesn't work. It seems I am unable to create the kind of
    form I need with your form builder.
    ...
  • BJoanna
    Replied on January 17, 2019 at 2:23 AM

    You can actually create a payment form without payment vendor integration. This can be done with the Purchase Order payment tool. 

    How to Create Payment Form with Purchase Order

    You simply need to remove the Authorize.net payment field from your form and add the Purchase Order payment tool. The products you created will be saved and automatically added to the new payment field. 

    1547709599order Screenshot 10

    Here is a demo form - https://form.jotform.com/90161156969969

    Feel free to test it and clone it

  • TY613
    Replied on January 18, 2019 at 8:43 PM
    Yes, that seems to work! Thank you for your help!
    ...