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  • Profile Image

    My form is not sending me email alerts.

    Asked by James Guerra on January 27, 2013 at 09:24 AM
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  • Profile Image

    Answered by pinoytech on January 27, 2013 at 10:33 AM

    Hi James,

    Sorry for the inconvenience that may have caused. As I've check your form, I found out that your email recipient is in our bounce list.

    Result:  playsoftmulch@aol.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 521-'5.2.1 "Service unavailable. Please t=ry again later."'

    I've already remove your email address to our bounce list and it should be working fine now.

    You might consider checking this article also on how to prevent emails now being received.

    If you need further assistance, do let us know.

    Thank you!