What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changes to email on your side?

    Asked by Tastytoo on January 27, 2013 at 10:40 AM

    We have not received any JF emails since 12/25 yet we have had multiple requests from our customers. Has anything changed on the processing side for us not to receive the emails?

    We have made no changes in over a year.


    Jay Michaud

    It's Tasty Too!

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    Answered by pinoytech on January 27, 2013 at 10:49 AM

    Hi Jay,

    Sorry for the inconvenience that may have caused. Can you please share to us the URL of your Form to investigate the said issue and for further assistance?

    Thank you!