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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    You're almost out of space! Massage-Fachschule Zürich

    Asked by mfz on January 27, 2013 at 11:43 AM

    Hallo Alessandro, non so se ci sei ancora, sarebbe bello se mi potresti aiutare.

    state scrivendo che "you are almost out of space". Avevo tantissimi probleme con il formulario negli ultimi 14 giorni, e ho dovuto fare tante test finche andava di nuovo. In gennaio ho ricevuto 71 submissions, ma non 100. Alora dovrei avere ancora 29 fino alla fine di gennaio.

    Potresti sistemare sta facenda per favore. Tante grazie in anticipo. Ci hai gia una volta aiutato quando Jotform aveva lostesso problema come adesso.

    Grazie della risposta.

    Evelyne

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    Answered by moonzkie on January 27, 2013 at 12:48 PM

    Hi,

    Alessandro is currently not around, but I am here to help you as well on his behalf.

    The "You're almost out of space!" message serves a warning that you are about to reach your account limit which is 100 (free account). Upon checking your account you still have used 88 submissions, you may just ignore this message, if you don't want to upgrade your account to premium as this will not affect your account in anyways

    Thank you.

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    Answered by mfz on January 27, 2013 at 02:09 PM
    New response receivedHi Moonzkie,
    thanks for your help. My english is non very good, so I have to explain me in italien.
    Cosi non devo asolutamente avere paura di non ricevere i prossimi 12 submissions, is this correctly.
    Se dovrebbero essere di piu cosa succede?, non le ricevo?, perche non e colpa mia, era per i problemi che ho avuto con Jotform-submissions, dovevo sempre e sempre riprovare che mi arrivavano... una volta non arrivavano, piu era il probleme che e-mail-adresse non funzionava cosi con la presentazione del formulare, e poi tante altre cose. Alora ho perso qualche 20 / 25 per i test che ho fatto.
    Grazie della tua risposta.
    Evelyne
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    Answered by jeanettebmz on January 27, 2013 at 02:30 PM

    I have reduced the counter from 88 to 68. But that's all we can do. If you ever reach the counter again or if your form get suspended then you would need to upgrade to Premium or wait until first day of next month to get your forms back .

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    Answered by mfz on January 28, 2013 at 03:14 AM
    New response receivedHi jeanettebmz
    thank you soooooooooooooo much.
    greetings from Zurich Switzerland
    Evelyne
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    Answered by mfz on January 29, 2013 at 11:00 AM
    New response receivedHi jeanettebmz
    adesso ho visto che da due giorni il submission-form non e piu caricato sul nostro sito www.massage-fachschule.
    Non riceviamo piu annunce, il nostro team vive di questo. E ci sono reclamazione uno dopo l'altro.
    Per favore rimetete il form submission. Tante grazie in anticipo
    Kind regards
    Evelyne
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    JotForm Support

    Answered by Welvin on January 29, 2013 at 12:44 PM

    Hi Evelyn,

    As what I have asked you on this thread: http://www.jotform.com/answers/171068-IMPORTENT-Submission-form-non-essiste-piu-su-www-massage-fachschule-ch, please provide us the webpage URL where the form is placed so we can check.

     

    Thanks