I removed the branding but it still shows up in form

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    getcited
    Asked on January 16, 2019 at 02:36 PM

    I have the bronze plan and removed the branding from the bottom of the form, but it still shows up in on the link, please advise

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    Mike_G
    Answered on January 16, 2019 at 03:10 PM

    I have checked the form you shared and I don't see the Jotform Branding at the bottom of the form. I understand that you have already upgraded your account and have unchecked the "Jotform Branding" option from the Settings page of your account.

    1547669331t15_06_14.png

    The screenshot you shared also doesn't show the Jotform Branding at the bottom of the form.

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    getcited
    Answered on January 16, 2019 at 03:33 PM

    I deleted the existing "submit" portion (where the Jotform branding was) and created a new one, that did the trick, thanks!

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    Mike_G
    Answered on January 16, 2019 at 03:41 PM

    Thank you for updating us and thank you also for sharing the workaround you did to fix the issue.

    Feel free to contact us anytime if you have other questions or concerns.

  • Profile Image
    getcited
    Answered on January 16, 2019 at 03:41 PM

    Thanks so much, you guy rock!