HIPAA: 502 Error while opening form in design mod

  • uniqueaid
    Asked on January 16, 2019 at 9:15 PM

    At around 9:12PM I experienced 502 Error while opening form in design mode. See attached screenshot.

    Thanks,

    Jotform Thread 1703177 Screenshot
  • BJoanna
    Replied on January 17, 2019 at 1:44 AM

    Sorry for the inconvenience this may have caused you. 

    Considering that your account is HIPAA Compliant, I am unable to log in to test the Form Designer. However, I have cloned your form to our test HIPAA account and I am unable to replicate the issue. The Form Designer is working fine.

    1547707379designer Screenshot 10

    Please test it again. If the issue still persists, let us know and we will report it to our developers.