HIPAA: 502 Error while opening form in design mod

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    Asked on January 16, 2019 at 09:15 PM

    At around 9:12PM I experienced 502 Error while opening form in design mode. See attached screenshot.


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    Answered on January 17, 2019 at 01:44 AM

    Sorry for the inconvenience this may have caused you. 

    Considering that your account is HIPAA Compliant, I am unable to log in to test the Form Designer. However, I have cloned your form to our test HIPAA account and I am unable to replicate the issue. The Form Designer is working fine.


    Please test it again. If the issue still persists, let us know and we will report it to our developers.