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bcatoAsked on January 16, 2019 at 9:50 PM
I know how to use the billing forms but how do I know the customer is being billed with recurring payments do we get a monthly report
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daisy JotForm UI DeveloperReplied on January 17, 2019 at 2:36 AM
If you are using Paypal you can set up the Instant Payment Notification (IPN).
http://www.jotform.com/help/279-How-to-Enable-IPN-for-Paypal-Pro
IPN (Instant Payment Notification) is a POST message sent by PayPal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user. Also, you can set up an incomplete payment notification email. Incomplete Payment is triggered when a person submitting to your form didn't send or settle the payment after redirected to the Payment gateway, for example, Paypal Payment Page.
https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Being informed of an incomplete payment is very important so you'd know who declined to pay. And so, we've added the option to Send Incomplete Payment Email:
https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-Email
Feel free to ask more questions if you need further assistance.