Can I be notified if the customer pays?

  • bcato
    Asked on January 16, 2019 at 9:50 PM

    I know how to use the billing forms but how do I know the customer is being billed with recurring payments do we get a monthly report

  • daisy JotForm UI Developer
    Replied on January 17, 2019 at 2:36 AM

    If you are using Paypal you can set up the Instant Payment Notification (IPN).

    http://www.jotform.com/help/279-How-to-Enable-IPN-for-Paypal-Pro

    IPN (Instant Payment Notification) is a POST message sent by PayPal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user. Also, you can set up an incomplete payment notification email. Incomplete Payment is triggered when a person submitting to your form didn't send or settle the payment after redirected to the Payment gateway, for example, Paypal Payment Page.

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Being informed of an incomplete payment is very important so you'd know who declined to pay. And so, we've added the option to Send Incomplete Payment Email:

    https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-Email

     

    Feel free to ask more questions if you need further assistance.