credit card payment failed

Hello,

I just got feedback from one of the registrants from a course that i am conducting.  She has indicated that the credit card option to pay does not work.  I tried with my own credit card and found that to be true.  It just says 'payment was unsuccessful.  your card was not charged.'  please advise.  I need this fixed ASAP.

Thank you

Joyce

We are sorry for the inconvenience this may have caused.

May we know if your form is embedded to a web page?

If yes, can you please share your webpage URL?