I do not have the option to download all uploads.

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    spsscca
    Asked on January 17, 2019 at 01:01 PM

    I do not have the option to download all uploads.



    This is a re-post of a comment on How to Download the Submission Files

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    Mike_G
    Answered on January 17, 2019 at 01:50 PM

    Apologies for any inconvenience. Can you share with us a screenshot of what you are seeing when you visit the submissions page of your form, please? And is the issue only happening on a specific form or all forms in your account?

    How-to-Post-Screenshots-to-Our-Support-Forum

    If you are viewing your form using the new version of the submissions page, you may try switching back to the old version first to download the uploaded files in your form


    1547750831t13_46_16.png

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    Mike_G
    Answered on January 17, 2019 at 03:48 PM

    Just an update:

    The button to download the uploaded files on the new version of the submissions page (Sheets) will only appear if there is a File Upload Field on the form.

    1547758055t15_44_58.png

    I hope this helps. If you have other questions or concerns, please do not hesitate to let us know.