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spssccaAsked on January 17, 2019 at 1:01 PM
I do not have the option to download all uploads.
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Mike_G JotForm SupportReplied on January 17, 2019 at 1:50 PM
Apologies for any inconvenience. Can you share with us a screenshot of what you are seeing when you visit the submissions page of your form, please? And is the issue only happening on a specific form or all forms in your account?
How-to-Post-Screenshots-to-Our-Support-Forum
If you are viewing your form using the new version of the submissions page, you may try switching back to the old version first to download the uploaded files in your form
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Mike_G JotForm SupportReplied on January 17, 2019 at 3:48 PM
Just an update:
The button to download the uploaded files on the new version of the submissions page (Sheets) will only appear if there is a File Upload Field on the form.
I hope this helps. If you have other questions or concerns, please do not hesitate to let us know.