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JulieAsked on January 17, 2019 at 1:41 PM
Hi,
We have received an online submission, but can only see the patient's name and birthdate. Everything else says "Hidden to protect privacy".
What do we need to do to see all of the information?
Thanks,
Julie
Page URL: https://mbchoicedentistry.com/ -
David JotForm SupportReplied on January 17, 2019 at 2:24 PM
If you are using HIPAA compliant forms, protected fields require log in to be able to view. Make sure you are logged in to your JotForm account and the data should be accessible.
https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts
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JulieReplied on January 17, 2019 at 3:43 PMThank you. How do I login to the acvount?
Sent from my iPhone
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Elton Support Team LeadReplied on January 17, 2019 at 5:04 PM
If you own the form, you have to log in to your JotForm account at https://www.jotform.com/
Then go to your form submissions page to view them.
Guide: http://www.jotform.com/help/269-How-to-view-Submissions