What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    emailed jot form

    Asked by Mark Porter on January 28, 2013 at 08:48 AM

    whern a jotform is emailed to me the form display so far over to the right that I cannot find a way to print them. I am using Google chrome on an imac.

     

    Many thanks in advance for your help

     

    Mark Porter

    Page URL:
    http://www.voletsrouges.com/html/booking.html

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 28, 2013 at 09:30 AM

    Hi there, 

    I tested a clone of your form and was not able to reproduce the issue you have mentioned.

    I received the e-mail just fine.

    However, if you are having this issue, an alternative for printing the submission would be to include a PDF link on your notification:

     

    With this, you simply click on that link and that will download a PDF version of the submission.  You can then easily print that PDF.

    Here is a short video that shows the response I received on my e-mail.  You will also see the implementation of the image above (I added the PDF link on this notification).  You can see on the video how this link downloads a PDF version of the submission.

    http://screencast.com/t/GO84AfhXP

    Please give that a try and let us know if you need further assistance!

  • Profile Image

    Answered by markporter on January 28, 2013 at 10:55 AM
    I am so grateful for your prompt reply and for the time and trouble you
    have taken. I watched the video. I thinks the problem lies within either
    Chrome or my mac settings. Unfortunately the only pdf files that I am able
    to generate within Chrome appear to suffer from the same problem - I see in
    preview only the left surrounding part of the page surround, then a large
    blank area and finally a tiny bit of the left edge of the form.
    I'll come back to you when I find a solution - it's probably something
    really obvious in the Chrome settings!! In the meantime I can copy out to
    Word.
    Many thanks
    Mark Porter
  • Profile Image
    JotForm Support

    Answered by EltonChris on January 28, 2013 at 12:08 PM

    Hi Mark,

    Feel free to update us anytime. We'd be happy to assist you here.

    Thanks!